CANCELLING AIR TICKETS. PREDICTIVE ANALYSIS: 700% IMPROVED TAT. ENHANCED CUSTOMER EXP.
Air traffic is globally affected and suspended due to coronavirus pandemic.
Airline companies with limited support staff are finding very difficult in serving customers. Canceling their flights and refunding the amount to their Banks. Average cancellation time against the booking of flight has increased and is affecting financial operations of Airline companies.
A ML Model that can read the travel booking data, classify them and mark each travel as potential for cancelation. RPA Bot, goes through these records, and completes the cancelation process and refund process on the transaction made. Keeping customers and Airline informed with all the financial and operational changes to keep them efficient and effective.
AiBlock™ has integrations with the existing Bank’s system, Airline Ticket Booking Systems and provides efficient decisioning models for improved TAT and great customer experience.